Frequently Asked Questions

What is CBD?

CBD, short for cannabidiol, is a natural compound found in the hemp plant. It is known for its potential therapeutic benefits, including promoting relaxation, reducing stress, and improving sleep.

What is CBG?

CBG, short for cannabigerol, is another natural compound found in the hemp plant. It is often referred to as the "mother cannabinoid" because it is the precursor to other cannabinoids, including CBD. CBG is believed to have potential health benefits, such as reducing inflammation and supporting digestive health.

What is hemp?

Hemp is a variety of the Cannabis sativa plant that is specifically cultivated for industrial purposes. It is rich in CBD and other beneficial cannabinoids, but contains very low levels of THC, the psychoactive compound found in marijuana. Hemp is used to produce a wide range of products, including CBD oil, textiles, paper, and more.

Are your CBD products legal?

Yes, all of our CBD products are derived from hemp and contain less than 0.3% THC, which is the legal limit in the United States. Our products are legal to purchase and use in accordance with federal regulations. 

How should I use CBD products?

The usage instructions may vary depending on the specific product. Generally, CBD products come in various forms, such as oils, tinctures, capsules, topicals, and edibles. It's best to follow the instructions provided on the product packaging or consult with a healthcare professional for personalized guidance. Start with a low dosage and gradually increase as needed to find the optimal dosage for your individual needs.

Will CBD get me high?

No, CBD is non-intoxicating and will not get you high. Unlike THC, CBD does not have psychoactive effects. Our CBD products are derived from hemp and contain only trace amounts of THC, which is not enough to produce any psychoactive effects.

Are your products third-party tested?

Yes, we prioritize quality and transparency. All of our CBD products undergo rigorous third-party testing to ensure their potency, purity, and safety. The test results are available upon request, and we are committed to providing you with the highest quality products.

Can I return or exchange my purchase?

We have a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please make sure the item is unused and in its original packaging. To initiate a return, please contact us at lunaqueenalpha@gmail.com. Please note that we cannot accept returns on sale items or gift cards.

How long does it take to receive a refund?

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 10 business days and credited back to your original payment method. Please keep in mind that it may take additional time for your bank or credit card company to process the refund.

If you have any other questions or concerns, please feel free to contact us at lunaqueenalpha@gmail.com. We are here to assist you!

Do you offer discreet packaging?

Shop with Confidence - Discreet Packaging for Every Order.